Ordered a memory card from play.com for my XDA last week - it took them a day to dispatch, which is OK, but then they said 3-5 days to deliver, which is not.
Its now 5 days later and no item - but play.com will not consider a replacement or refund until 21 days have elapsed! Crazy. If they want to send without any tracking its not up to me to wait..
Typically my goods arrived a couple of hours after my post, but I will still be thinking twice about ordering again after seeing the 21 day policy.
On another note, kudos to both Chain Reaction Cycles and Wiggle for providing free delivery, almost always next day.
